Legal
Privacy policy
How we collect, use and look after your information.
Who we are
clique.agency runs Google Ads and the Clique to Close system for home-service businesses in the United States, Canada, the United Kingdom, Australia and New Zealand. This policy covers this website, the free Google Journey, the Clique to Close Fix Call and the Clique to Close Dashboard.
What we collect
When you run a Google Journey: your website, your area, your answers to the 8 quick questions (inquiries, reply time, quotes, show rate, follow-up, close rate, job value and Google Ads spend), and your name, cell number and email.
When you book a Fix Call: the time you pick and your contact details. If you add us read-only to Google Ads, we can see your account data but cannot change it.
When you use the site: basic analytics such as pages viewed and device type.
How we use it
To build and send your Google Journey, to run the call you booked, to deliver the services you sign up for, and to improve the site. We do not sell your information.
How we contact you
Your Google Journey and booking messages go to your phone and email. Phone messages go by WhatsApp first, or by SMS if you are not on WhatsApp or the WhatsApp message is not delivered. Nobody phones you unless you book. You can opt out of any message at any time.
Who we share it with
Only the services we use to run the business, such as hosting, email, messaging, booking and analytics providers, under agreements that protect your data.
Your rights
You can ask to see, correct or delete your information. We follow the privacy laws of each country we work in, including the Australian Privacy Act, the New Zealand Privacy Act 2020, UK GDPR, US state privacy laws and Canada’s PIPEDA.
Cookies
We use a small number of cookies for analytics and to remember your choices. You can turn them off in your browser.